If including referees in your resume, the referee detail should include the person’s name, job title (and relationship to you if it isn’t obvious – eg: if the referee is a client), company name, contact telephone number(s) with area code and international code if applicable, and email address.
It is strongly recommended you request the person’s permission in listing them as a referee. Likewise, if you’ve been on the job hunt for some time and you originally listed a referee six months ago, double-check they are still available and willing to act as your referee.
Personal referees are a no-no; your referees should be entirely professional. There are some excpetions to this which is expanded upon in The Australian Résumé Writer Software – a development by Aussie Resumes. Prospective employers are phoning your referee to ascertain your work abilities (and your professional behaviour and characteristics). A personal referee can in no way vouch for your work abilities, therefore, you will not be doing yourself any justice in providing such. Only under certain circumstances are personal referees acceptable. For instance, a recent school leaver who holds no work experience, or an example where an applicant is applying for a position within a Catholic school, thus listing their local parish priest would be acceptable.
Employers shouldn’t be contacting your referees without prior permission – usually obtained at interview. However, you must also be aware that this isn’t a perfect world! Therefore, you may decide to state “provided upon request”, which is acceptable and ‘the norm’ these days unless you are applying for roles in the public sector etc. where referees are required at application stage. Every situation has its negatives and positives and you will need to ascertain what will work best for you.
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