We guarantee your satisfaction and results.

Satisfaction Guarantees


Resume Writing ServiceCover Letter WritingResume & Cover Letter Software

Resume Writing Service

Satisfaction:

  • We guarantee 100% satisfaction. If you don’t like something in your written document, inform your writer and they will re-work until you are happy. Your documents will not be finalised until you are happy with the end result.

30-day Guarantee:

  • If , after 30 days of active job seeking, you have not gained an increase in interviews we will:
  • Review your documentation and jobs applied for to determine what the problem is.  Variables taken into consideration include factors such as  job suitability, cover letters, tailoring of applications, and economic status for your profession. If your lack of interview success is due to your tailoring of applications we will offer you free advice and guidance on how to improve your results.  If Aussie Resumes is at fault we will re-write the resume, free of charge.

Fair Price Policy:

  • If you have chosen a level (i.e. management, professional, tradesperson, graduate) and the time taken on the project does not justify the level you have chosen then full transparency will be provided and reimbursement will be made for the difference between the two levels.  As an example, if you order a management silver package and the time spent on the project equated to a professional silver package, then in that instance you would be reimbursed the difference between the management and professional silver package.
  • This fair price policy does not work in reverse – i.e. if more time is spent on your project than normal you will not be charged an additional fee.
  • The prices advertised are the full price you pay for the services cited therein and no other fees are payable by you unless the wrong service was ordered or you opt to upgrade or choose an add-on product throughout your project.  In that instance, verification is made to you and authorisation is required in writing before we proceed further.

Wrong Service Ordered:

  • If, upon receipt and review of your initial documentation it is clear that you have chosen the wrong service applicable to your job level (i.e. management, professional, tradesperson, graduate), you will be notified of the oversight on your behalf before work commences on your project. Written consent will be required to authorise Aussie Resumes to either: a) charge you the additional fee; or b) reimburse an overcharge you have made.


Cover Letter Writing

Satisfaction & Guarantee:

  • We guarantee 100% satisfaction.If you don’t like something in your written document, inform your writer and they will re-work until you are happy. Your document will not be finalised until you are happy with the end result. Furthermore, if you strongly believe that the service we provide is not a significant improvement on your existing efforts we will refund your investment – in full.


Resume / Cover Letter Software

Satisfaction & 60-day Money Back Guarantee:

  • Try it risk free for for 2 full months. Use the advice and templates and, if you’re not satisfied with the results, just let us know anytime within 60 days after purchase and we’ll refund 100% of your purchase – no questions asked.